Europcar Lindau

Really good experience here dropping a car back, easy to get to, close to a fuel station, and a short walk to the train station if you are arriving or leaving.

Very smooth and reliable. No problems at all. The car was good and new and worked perfectly. The insurances were good and the price is solid. 5/5

A very convenient location in Lindau with nearby re-fuelling/re-charging stations a few meters away, a fast-food outlet and a convenient store. The staff was friendly and helpful. The branch was well-served with public transport (buses no. 3 & 5). The whole process of pick-up and drop-off was smooth, although the option of having to sign off documents in English instead of in German would have been more safe and comfortable for non-German speaking customers.

I was called by the staff at 5:03pm to tell me that they close at 5pm (their website and google show closing time as 6pm) and I had to literally run from the bus station (around 2km away) to there before he left, leaving my wife behind waiting with the luggage at the bus stop. When I got there I didn’t get the car I’d booked and instead got a completely dirty car, which the employee told me wasn’t cleaned because “it was going to rain tonight”. I had no choice so I took it but I’m thinking twice before renting here again.

Schrecklich willkommen! Fraud! I have booked the car in advance online via app and have arrived to pick it up, the car was outside the office, I have presented all the required documents but the employee after conversation with his boss about my documents said that the car is not available! I think that this was not true, they just did not want me to take the car. I was late because of this to the appointment with my doctor and I have to take a taxi for 600 Euro to Milan now! I shall complain to my lawyer! Ciao!