Emanuela Sarnelli
3 months ago
To Yuri, for his professionalism, but above all for his kindness. Not only was his rental service impeccable and very affordable, but he was a real help on our return journey. We were terribly late getting to the station; we didn't have time to wait for a taxi. He rushed us to the station, even helping us with our luggage. You are, above all, an exceptional person, and your support made everything easier for us! With great pleasure, we'll see you again soon! Warm regards from your super-late friends!!
Giovanni Mottola
8 months ago
We stumbled upon Ala Rent by chance. Even though it's not near the station, it's worth taking a taxi to visit them. They're incredibly helpful, always ready to find a solution, not a problem, and always know how to find the best solution. Juri, the owner, is a very kind person who even offered to drive us to the station on our way back. You won't regret it.
Massimiliano Moro
10 months ago
Dear Luigi D'Aiello, Thank you for your feedback. We are very sorry to hear that your experience with our car rental was not positive. We appreciate you reporting the issue to us and apologize for the inconvenience caused. We would like to better understand what happened so we can intervene and improve our service. Please contact us directly to discuss the issue and find a solution that will satisfy you in the future. We are committed to ensuring maximum customer satisfaction and will take your feedback into account to further improve our service.
Mattias Barbizzi
8 months ago
We rented a car for 5 days to tour the Dolomites. Everything was perfect, excellent service, and Mr. Yuri was very kind and available to pick us up at the station and drop us off on the day of departure despite our tight schedule. The price was reasonable, the location was excellent, and the service was quick and easy. We plan to learn to ski and will be back soon, and we'll definitely be using Ala Rent again! Thank you!
Rosita D'Elia
9 months ago
My boyfriend and I recently rented a Tipo Station Wagon for 24 hours from Ala Rent. We had a great time and drove through lakes, valleys, towns, and cities. Yuri was very kind to us and flexible with the schedule, given the traffic delays in the city on the afternoon we were supposed to return the car. He was also always available on WhatsApp whenever we needed to communicate anything. Fair prices and maximum availability. Highly recommended, definitely more so than other rental locations in the city center. You only need to walk a few minutes from the Bolzano train station to find this very efficient service.
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