Record go Mobility - Bilbao Ciudad

I rented a car for 5 days. The pick up and drop off was efficient. The staff spoke English and explained everything thoroughly. The car itself was new and in perfect condition. Would definitely recommend!

Very smooth and straight forward experience. Car was lovely and as described, an IGAR class (Lexus UX 250) that was flawlessly and very fuel efficient. Staff were brilliant too, company is consistent in their good service and product.

Great experience. Staff were so professional and spoke wonderful English. Gave great advice how to return the car during a major sports event near the shop to avoid any difficulty. Car was in great condition. Will use this location again on my next visit to Bilbao.

First time renting a car in Spain and couldn't be any happier. The service at the desk was amazing with very friendly and efficient people. The check-in and drop-off processes were fast and we barely spent any time there. The car itself (Ford Puma, CDMR) was in great working condition, was cleaned spotless inside and out when we got it. Only the CarPlay was being troublesome at times. The pricing was excellent and would use them again in the future.

Total experience was great. The pick-up and drop-off procedure was easy. The fuel deposit was returned the next day. If you want best value for money do not have any hesitation! You just need to add full insurance (Total Comfort Coverage) and Total comfort Premium, and there would be no questions asked at the drop-off.